If i were the boss of one of Shoprite stores, I would simply fire all the employees in top management positions. This is simply because they are not doing their duties. This can be seen in the way the store looks & smells during shopping hours. For me it does not matter how busy it may be, the fact of the matter is the store has to be clean and attractive.
Come on, food stores are in one of the highly competitive industries at the moment and thus, they must do everything possible to remain competitive whatever the situation may be. It is only by attracting customers that any store can survive. That should be done not only through being affordable but being clean as well as giving an excellent customer service.
The managers and supervisors of Shoprite do not seem to be doing what is right in today's consumer driven business environment. They are too relaxed and being too comfortable is not good for any business.
Once again I would fire the entire lower management. I need to keep clients and enjoy the competitive advantage.
Come on, food stores are in one of the highly competitive industries at the moment and thus, they must do everything possible to remain competitive whatever the situation may be. It is only by attracting customers that any store can survive. That should be done not only through being affordable but being clean as well as giving an excellent customer service.
The managers and supervisors of Shoprite do not seem to be doing what is right in today's consumer driven business environment. They are too relaxed and being too comfortable is not good for any business.
Once again I would fire the entire lower management. I need to keep clients and enjoy the competitive advantage.
Woman just take it slowly wit all this resation going on, i don't think sociaty can afford to add more peiple to unemployemnt list. your level of sincerity is something we really need in our societies.
ReplyDeleteYou are so right Mary!!!
ReplyDeleteActually, I love Shoprite... specially the affordable liquor section ;) but I don't feel comfortable at all going there because of the smell and lack of hygiene... I dont want to mention the strange people in front of the store. That reminds me of Management Practice from last year... CUSTOMER SERVICE AND CUSTOMER SATISFACTION!! They definitely need some PR and improvement in Management Practice.
At the moment Shoprite is more ShopWRONG to me.
I gave up on shoprite a long, long time ago. I dont think the service will ever improve. Personally i support the competitior, they are just better in everyway, even the layout and look of the shops.
ReplyDelete